We will contact you shortly via email after your confirmed order. Items will be shipped within 24hours upon received payment (except for weekends). Alternatively, you may want to email us at nunufish@nunufish.comto let us know your preference.

For Direct Delivery, our time slots are
Mon-Fri:
o 6pm-8pm

Weekend:
o No delivery on weekend

Once the order is packed and ready from warehouse, we will call to arrange and confirm the delivery slot for you. Delivery slots will be next available and usually should be within 1 or 2 business days.

Self Collection (Pick-Up)
Customers can also arrange to pick up at the following list of MRT stations.
o Ang Mo Kio
o Bishan
o Braddell
o Toa Payoh
o Novena

Customers are encourage to make payment by internet banking or ATM transfer to our saving bank accounts[UOB#416-114-904-1 or POSB#172-02096-8] before self-collection appoinment as this way we can reserve the item before meet-up as it might happen that other customer who paid faster could get the last piece of in-stock item.

Self Collection has to be prearranged and is usually ready the next business day. Prearrangement can be made once the order is ready. Self collect hours are 6.30pm-7.30pm weekdays only.

SingPost Local Delivery:
All items will be posted by normal post.

The rates we charge is exactly what Singpost charge and can be checked at http://www.singpost.com/quick_services/quicks_03postal.htm

Envelopes and Packaging materials will be provided by us free.

Items dispatched this way, the order will be considered delivered once we have dropped the shipment. We do not responsible for any damaged/lost items by normal post.
For Optional Registered Mail, please choose “register mail” during check out. $2.30 additional chargeable for registered postage. Signature is required at the delivery address to accept the items. Delivery time is usually next business day, but certain bulky items can take up to a week. We will only attempt to trace or enquire about the shipment 7 working days from shipment date.

Shipping Overseas ...

Malaysia, Brunei, Australia....all are welcome. We ship worldwide. Country outside of Singapore is required register mail to avoid any chance of package lost. Please choose "register mail" option during check-out process. We will update with you the additional shipping cost to your country after you place an order.
In most of the cases, it only cost additional SGD2.00 shipping cost for small package to Malaysia and Brunei.
We accept bank remittance transfer or credit card payment.

For Credit card payment:
1) Make order through our website and choose Paypal payment method during checking-out process but not to make payment yet.
2) We will send you a paypal payment request to your email address which will indicate the total amount included shipping cost to your country for you to make payment by credit card through Paypal.

For bank remittance transfer:
1) Make order through our website and choose ibanking/ATM transfer method during checking-out process.
Wait for our confirmation email for the total including shipping cost.
2) After confirmed the total, ask your bank to do a remittance transfer to Singapore Standard Chartered bank:
nunufish.com
59-0000-2566 (current account)
Branch code: 059
Institution code: 7144
You may ask your bank for the exact exchange rate.
3) Inform us by email for the remittance payment detail.

Please email nunufish@nunufish.com if you have any question about international shipping.

Returns Policy ...
All items sold are non-refundable.

Product will be exchangeable only for the conditions:
1. Wrong item shipped.

Pre-order items:
Pre-order items usually take 1~2 weeks to arrive in Singapore.